Customer Review

LAU CARMEN
LAU CARMEN
09:11 15 Oct 21
由於冷氣漏水問題,睇到貴公司的評論唔錯,所以試一試。客服回覆得很快和詳盡,很快就幫我預約師傅。師傅非常有禮貌、服務態度又誠懇,好專業好快手就解決了問題。將來如果再遇到冷氣其他問題,貴公司絕對是我的首選👍
Justin van Herwerden
Justin van Herwerden
06:47 13 Oct 21
Professional and efficient service! Making the appointment through whatsapp was easy and prompt. They called me 10 min before arriving and spend the next 45 min cleaning two of my window units. They worked fast and efficient. (tip keep some old towels handy for dripping etc) The difference after cleaning in cooling capacity and noice generation is remarkable!They spoke sufficient english to explain me everything they were doing, both were friendly guys. All-in-all a service I would recommend. price-wise they were similar to what other companies charge.
Roger Li
Roger Li
03:30 13 Oct 21
Nittin Handa
Nittin Handa
13:02 29 Sep 21
Good and prompt service. Very professional technician. Finished the job quickly. Technician could speak little bit English as well so was not so hard to communicate. I would recommend this service and will surely use again.
calvin
calvin
05:59 27 Sep 21
員工/師傅態度好,手工唔錯,處理好會清晒全部垃圾,滿意
Z.
Z.
00:36 27 Sep 21
最滿意一次,因滴水問題,急搵師傅上嚟整好,問好多間都話唔得,呢間公司直接可以安排上嚟,同埋整時有同我講解,事後再畀我一個優惠券下次用返,覺得唔錯
Steve chanfy
Steve chanfy
05:02 26 Sep 21
第一次同呢間公司清洗,客服都好耐心回覆,因為我新安裝唔好,導致去水有問題,一直有滴水問題,師傅現場有同我解釋,都幫我解決咗問題,日後會繼續用呢間公司
黄文保
黄文保
04:51 26 Sep 21
覺得師傅態度唔錯,處理好晒全部再走,冇手尾,價錢都公道,服務都幾好,最滿意係會幫手整理乾淨
泰仔
泰仔
11:47 25 Sep 21
客服回覆迅速,由查詢報價到師父聯絡到場,並完成維修及清洗不到兩小時,過程師父有細心講解有關需要維修的原因和建議,very nice😉👍
Sammi Law
Sammi Law
07:28 08 Sep 21
Choi Chi Ng
Choi Chi Ng
06:55 08 Sep 21
工作專業 態度良好
H Boss
H Boss
06:21 08 Sep 21
The two gentleman arrived to fix my leaking aircon.1. They cleaned the aircon plastic coverings2. They washed and cleaned the inside with cleansing spray and made sure a mess was not left by wrapping plastic around my aircon body3. The cleaned the blocked rubber pipe which was leaking water and walk me through the cleaning components in the process, made sure I was not to worry.4. Very professional and quick, thank you!!
learning center kiddowood
learning center kiddowood
03:10 16 Aug 21
Very nice company! Prompt response on WhatsApp and the C.S. is really helpful and responsive, they checked the best schedule for me and gave me advice to maintain the better quality of the AC! Highly recommend this service !
Syin Sung
Syin Sung
11:20 14 Aug 21
第一次幫襯幫屋企人搵,準時,專業,服務認真,最緊要企理,唔會整亂周圍,在本次體驗服務後,將來有需要會再搵呢間
Cheng Wai Fun
Cheng Wai Fun
03:56 04 Aug 21
whatsapp回覆快,有問必覆。兩位師傅準時細心,很乾淨有禮貌👍👍會再幫襯 👍🙏🙏
Trevor Petersen
Trevor Petersen
08:58 03 Aug 21
Awesome people 👌
Chung Lee
Chung Lee
04:27 11 Jul 21
whatsapp回覆快,準時到達,服務態度好,處理過程乾淨企理,很滿意
LEUNG WAI CHEONG
LEUNG WAI CHEONG
04:01 11 Jul 21
兩位師傅非常專業,就算家中環境狹窄,他們也很落力盡量遷就,十分滿意服務,一定再回頭!
Simon Shiu
Simon Shiu
13:01 03 Jul 21
zi jian
zi jian
05:53 26 Jun 21
師傅非常有禮貌丶有耐性,態度很好。修理好冷氣機后,師傳還教我如何去保養我的冷氣,令冷氣機唔會那麽快坏。對今次服務,非常滿意!以后還會用他們的服務,及推薦給親戚朋友。
笨雪
笨雪
11:52 22 Jun 21
非常滿意服務!兩個師傅都好好!好細心幫我整又講解清楚維修左咩位!整好之後都有睇左幾次個位、確保冇漏水!
Mark Blick
Mark Blick
08:30 22 Jun 21
Very professional, responsive and good value. Will definitely use them again. Thank you Fann for such great client service!
Bao yin kit
Bao yin kit
11:56 20 Jun 21
Mr & Mrs YK Chan
Mr & Mrs YK Chan
23:27 14 Jun 21
Responsive, updated status regularly via WhatsApp. Reasonably priced for short notice request. Technician was on time, polite and did good work.
Mak Chi Chong
Mak Chi Chong
09:41 10 Jun 21
服務、態度良好專業。
Virginia Lau
Virginia Lau
15:06 31 May 21
Reasonably priced, professional and efficient. Thank you!
Michael Lee
Michael Lee
14:24 18 May 21
Bobo Teresa
Bobo Teresa
09:34 17 May 21
來的程師傅,好好人,好專業,做得好快好乾淨,值得推薦。👍👍👍👍🥰🥰🥰
tn chen
tn chen
10:07 12 May 21
very satisfyingexcellent serviceWILL use the service again
F Pa
F Pa
09:45 09 May 21
M. R. Wong
M. R. Wong
12:55 08 May 21
服務相當好,快夾妥!
suet ha wong
suet ha wong
07:05 07 May 21
The service was 1st class
Kenneth Cheuk
Kenneth Cheuk
06:59 30 Apr 21
Prompt and professional service.
Wong ho shing
Wong ho shing
07:44 28 Apr 21
Bob Shorrock
Bob Shorrock
08:44 26 Apr 21
Pistol Wong
Pistol Wong
12:29 25 Apr 21
Y.M Li
Y.M Li
07:53 23 Apr 21
上次純因從咨詢感到此家的細心,壹個問題,三重對話,期待工作相見,專業的服務如何。今天工程人員整体表現温文,淡定:1,交通延誤,會交待。2,2位同事來现場,彼此合拍,同工。3,机身滴水,洗機整理,通喉有序。过程中会溝通,建議不同做法,但仍可達至效果。4,成功打破了網上找的店不一定好,見到此店也有較低評論,今次使用覺得仍是要用过才客觀。5,夠胆保養,2个月保養期,具說服力,期望千万不要跌水準。我亦会保持客觀,希望店面珍惜客顧。难得提醒前台人員,必須繼續做好,感謙虚。
Carin Lee
Carin Lee
07:04 22 Apr 21
Y Joyce
Y Joyce
01:07 21 Apr 21
William Leonard
William Leonard
04:10 15 Apr 21
They did quick work on short notice. AC is clean and summer will stay cool. Use these guys
Joseph Ramjanack
Joseph Ramjanack
08:31 12 Apr 21
Tam Chi Leung
Tam Chi Leung
09:21 09 Apr 21
今次是第二次使用您們的清洗冷氣服務,一次是窗口式,另一次是分體式,仍然保持水準,很不錯!除清潔外,也解釋很多保養和安装要留意的地方,功夫做足,做完也把地方清楚和抹乾,會繼續使用您們的服務,謝謝!
ming ming
ming ming
11:50 08 Apr 21
師父專業有禮
Poon Chung Kong
Poon Chung Kong
13:30 03 Sep 21
細心盡責,詳細解釋寶際情況和解決方法,系一間值得再次幫襯的店舖
Quentin Coeffic
Quentin Coeffic
08:15 24 Apr 21
ok
黃文強
黃文強
14:00 20 Apr 21
Rebecca Lui
Rebecca Lui
08:41 28 Sep 21
六月時曾經因為屋企窗口冷氣機滴水問題搵佢哋幫手, 在whatsapp約期時,,客服鄭小姐回答得很詳細, 然後就約師傅上去整.兩個師傅到咗後開工, 無拆機洗, 剩係用水槍噴洗去水喉同機芯, 跟住我老公問佢裝水盤的問題, 師傅態度麻麻咁回答, 裝水盤無用, 因為先前裝冷氣時個架向右傾, 但冷氣機本身的出水位在左邊, 令到冷氣機底左邊常年水浸滴水, 有去水管裝水盤都無用, 要換機.所以我又約在今日換機, 約時問鄭小姐幾點到, 佢話唔知,不過會在六點前裝好, 到之後30分鐘會有人聯絡, 我老公在屋企由朝早開始等, 到13:00幾都未到, 我whatsapp問鄭小姐, 佢隔左十分八分鐘之後同我講等佢一陣, 結果係我14:54等到師傅的電話,話10分鐘後到.洗冷氣有兩個師傅, 反而裝冷氣得一個, 而且係明知要界邊做鋁架的裝冷氣, 我真係唔知咁樣算唔算合理囉.師傅一上到嚟就話我哋做乜仲開緊冷氣, 個摩打會好熱, 拉唔到個舊機出嚟, 我老公就話, 我哋等咗大半日嘞.老實講, 我真係覺得你哋公司後勤同師傅協調一下工作安排同客人溝通, 約時間確定唔到就算嘞, 如果要客人熄冷氣就早講, 提前通知, 俾時間, 唔係埋怨客人唔配合囉. 你哋師傅時間難夾, 我哋啲時間都好寶貴, 花錢買新冷氣等咗大半日仲要俾人埋怨?!講真, 我以後都唔會再幫襯你哋, 當初見到你哋評價唔錯就試下, 又相信你哋師傅的所謂專業意見, 結果貼錢買難受, 買冷氣在那兒買都一樣, 花錢一樣, 我點解要受氣?????????
Andyhan
Andyhan
13:52 23 Sep 21
今次係我第一次使用你地公司,, 因為見到網上評論都幾好, 所以決定用你地, 估唔到之後令到我好失望, 但係失望歸失望, 都係要極力讚揚下個客服務(Alice). 話說第一次客服(鄭小姐)WhatsApp聯絡我約好過幾日16-19點上門, 隔日再收到另一個客服(Alice)穩我, 我話已經有同事幫緊我了, 佢就話ok了. 因為我地要趕係5日之內處理好滴水問題, 而上門既時間已經係最後一日了, 之前亦都同客服(鄭小姐)講過我地好趕, 但係當日我地全日一路等到夜晚7點幾都依然冇師傅黍, 於是就穩客服(鄭小姐), 點知穩極距都唔覆, 打俾佢亦都冇聽, 逼於無耐唯有去穩返另一個客服(Alice)幫我地, 雖然呢單唔係佢跟, 但係依然二話不說幫我地跟返, 即刻幫我地去穩師父, 終於師父係8點前黍到了,好彩個師傅態度同手勢都好好, 亦都好企理, 我地都好感恩係deadline之前搞定左!!!.估唔到一個月之後冷氣又再滴水, 於是穩返你地公司幫我地處理.就算要收錢我地都ok, 但係Alice話唔需要再收錢我地公司會跟返, 咁我地都更加開心你地服務咁好. 之後第二個師傅就令到我地好唔開心了. 雖然準時上門, 但係一入門口就無咩禮貌了, 我地都算了, 但係見到距做野好hea, 拉扯左冷氣幾分鐘之後話拉唔出黍, 叫同事影相俾公司, 跟手同我地講拉唔出個冷氣搞唔到滴水問題, 如果係我就放棄了. 我地問佢有咩方法解決, 佢就話一係放棄叫公司退款俾你地, 一係拎工具黍做, 講完一支箭出左門口, 我地都未反應過黍發生咩事, 連佢兩個一同上門既同事都唔知咩情況, 反而問返我地係咪走啦? OMG, 我心諗就算做唔到,要走你係咪應該同我地講聲要走啊嘛. 之後點處個CASE啊嘛.話走就走都算了. 第二日等左一日都唔見有人聯絡我點處理件事.直到夜晚我再穩返Alice講返呢件事. 原黎你地公司都唔知發生咩事.個師傅一路都冇report返俾公司羅. 我想講大家出黍做野都已經係成年人啦..可唔可以成熟D有少少交代咧..退唔退錢我唔care, 我只係想知做唔做到,做到當然最好, 做唔到我都唔會怪你公司. 後黍多得Alice一路細心甘幫我處理成件事. 仲幫我處理埋退款. 雖然由頭到尾都唔係佢既單. 佢都依然甘細心同耐心去跟件事..真係令到我好欣慰. 你地公司多幾個Alice咁既客服. 客人就安心同放心曬了. 至於個鄭小姐. 由頭到尾都係Alice幫我搞家d野距先出現. 又十問9唔答咁. 真係要寫個{服}字俾佢.雖然個鄭小姐同第二個師傅令到我地唔開心, 但係多得你, Alice, 真係好多謝你咁熱心去幫我地. 最後我都決定穩過其它公司. 但係依然多謝你既敬業精神同埋耐心!
Leung Anthony
Leung Anthony
06:53 08 Apr 21
師傳遲大到,上到黎趕收工hea洗。 窗口機初頭話唔肯拆出黎洗就咁拎水槍射 話入面多數唔洗洗。 尻up當秘笈。走果陣又唔裝返d 螺絲同蓋就走人。客服有禮貌 事後願意提出建議解決問題
Smartop Limited
Smartop Limited
10:25 03 May 21
The company did not stick to the schedule as promised.Built scaffolding on the first day and then rest in the next 3 days, force to drilling on Sunday.Staffs kept pushing away responsibilities claiming that there are many staff and departments.Workers are always late.Completely a nightmare.
Next Reviews